---

This Privacy Policy explains what personal data FAMOORS collects, for what purposes, and what the data subject's rights are, in accordance with the General Data Protection Regulation (GDPR).

1. Responsible for processing

FAMOORS, NIF 519032365, with address at Rua Alfredo Lopes Vilaverde, n.º 19D, LJ8 CC, Bugio, 2770-009 Paço de Arcos, contact info@famoors.com, is responsible for the processing of personal data collected through this website.

2. What data do we collect

• Identification and contact data: name, email, telephone, billing and delivery address;
• Order data: products purchased, value, payment method (without storing the card number);
• Navigation data: IP address, type of device and pages visited, through cookies — see Policy of Cookies.

3. Purposes and legal basis

• Process and deliver orders — execution of the contract;
• Communicate about the status of the order and respond to support requests — execution of the contract / legitimate interest;
• Send newsletter, only to those who give their explicit consent — consent;
• Comply with tax and accounting obligations — legal obligation.

4. Sharing data with third parties

We share strictly necessary data with: Stripe, for secure payment processing; carriers to deliver orders. These partners can only use the data to provide the contracted service.

5. Cookies

This site uses cookies essential to the operation of the store (session, cart, currency, language) and, if activated, analysis tools — always with your prior consent. Full details in Cookie Policy.

6. Storage period

Order data is retained for the period legally required for tax and accounting purposes. Customer account data is kept as long as the account is active, and the holder may request its deletion at any time.

7. Your rights

Under the terms of the GDPR, you have the right to access, rectify, erase, limit processing, oppose the processing and portability of your personal data. You can exercise these rights by contacting us via the email above. You also have the right to lodge a complaint with the National Data Protection Commission (CNPD).

8. Security

We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss or improper disclosure.

9. Changes to this policy

This policy may be updated periodically. The last updated date is indicated at the bottom of this page.

Last updated: September 2026.